The StoneMagnet blog

Straight answers for countertop shops.

We run BedRock Countertops in Calgary. Everything here comes out of running a real shop: which software is worth the money, where leads actually come from, and what a job really costs to win. Numbers are ours and we say when they are small.

The back office of a small stone fabrication shop: an older monitor, stacks of paper invoices and a corkboard of handwritten job tickets.
Software · the map

Countertop shop software: what actually exists and what each one is for

There are four different jobs people mean when they say "countertop software", and buying the wrong category is the most expensive mistake in this trade. Here is the whole map.

Read the map →
A fabricator's shop office with a laptop open on a scheduling calendar beside a tape measure and stone samples.
Comparison

Moraware alternatives: what CounterGo really does, and when you need something else

Moraware is the default in this industry for a reason. It is also not a marketing tool, and shops keep buying it hoping it will fill a slow calendar. It will not.

Read the comparison →
A fabricator's hands using a calculator resting on a polished granite offcut beside a stack of quote paperwork.
The money

What a countertop lead actually costs

Our real number is $30 a lead, 48 leads in 30 days, from one shop in one city. Here is the whole arithmetic, including the parts that make it look worse.

See the numbers →
A smartphone lying face up on a stone-dusted workbench beside a pencil and a folded measure sheet.
Leads

Where countertop leads actually come from

Six channels, ranked by what they cost and how fast they turn on. Two of them are worth your time when you are a one or two man shop. The rest are a tax on impatience.

Read the ranking →
A countertop shop owner in a work shirt standing by a plain white work van outside a small industrial unit, looking at his phone.
Marketing

Countertop marketing that books jobs instead of winning awards

Speed to lead beats a nicer logo, every time, and it is not close. What to fix first when you have no marketing at all and no time to learn any.

Read the playbook →
A stone slab yard with granite and quartz slabs in A-frame racks and a worker in a hi-vis vest inspecting one with a tablet.
Comparison

Slabsmith, ActionFlow and Stone Profit Systems, honestly compared

Three tools, three completely different problems, and a lot of shops paying for the wrong one. What each is genuinely good at and who should skip it.

Read the comparison →
A stone slab yard with granite and quartz slabs in A-frame racks and a worker in a hi-vis vest inspecting one with a tablet.
Pricing · Slabsmith

How much does Slabsmith cost?

$15,000, then $1,500 a year - and that is not the whole bill. Every published price, how the maintenance compounds, the $500/hour trap if you let it lapse, and the two cheaper products nobody mentions.

See the full price list →
The back office of a small stone fabrication shop: an older monitor, stacks of paper invoices and a corkboard of handwritten job tickets.
Pricing · ActionFlow

How much does ActionFlow cost?

$149 a month with no setup fee is a genuinely good entry price. The number that decides your real bill is whether you need inventory, because that lives two tiers up behind a $3,000 fee.

See the tier breakdown →
A stone slab yard with granite and quartz slabs in A-frame racks and a worker in a hi-vis vest inspecting one with a tablet.
Pricing · Stone Profit Systems

What does Stone Profit Systems cost?

Nobody outside the company can honestly tell you, and we are not going to print a number we could not verify. What it genuinely does that nothing else does, and the questions that get you a real figure.

Read before the demo →
A smartphone lying face up on a stone-dusted workbench beside a pencil and a folded measure sheet.
Leads

How fast do you have to reply to a countertop lead?

Five minutes. Qualification odds fall 21-fold by the half-hour mark - and the lead lands while you are under a slab with a grinder. What actually works when you cannot answer the phone.

Read the evidence →
A countertop shop owner in a work shirt standing by a plain white work van outside a small industrial unit, looking at his phone.
Marketing · free

How does a countertop shop rank on Google Maps?

Google publishes the answer and almost nobody reads it. Three factors, one of which is fixed by where your unit is - which quietly invalidates half the advice sold to local trades.

Read the method →
A fabricator's hands using a calculator resting on a polished granite offcut beside a stack of quote paperwork.
Money

How to price a countertop job

Copying the shop down the road works until it doesn't, and never tells you which jobs make money. The build-up method, and the one number every other decision in the business is waiting on.

Do the arithmetic →
A countertop shop owner in a work shirt standing by a plain white work van outside a small industrial unit, looking at his phone.
Comparison · a competitor

Stone Systems marketing, honestly compared

$297 a month, 22+ trades, and the name is the founder's surname rather than the trade. What that buys, where they beat us outright, and the one question that actually decides it.

Read the comparison →
A countertop shop owner in a work shirt standing by a plain white work van outside a small industrial unit, looking at his phone.
Marketing · paid

Google Ads or Facebook ads for a countertop shop?

Both work. They do opposite jobs, fail in opposite ways, and ask completely different things of your shop after the lead arrives. Our own cost per lead, with the caveats attached.

Compare the channels →
A smartphone lying face up on a stone-dusted workbench beside a pencil and a folded measure sheet.
CRM

CRM for countertop shops: what it actually needs to do

A countertop shop does not need a generic contractor CRM built for roofing. It needs speed to lead, measure booking, quote follow-up and a pipeline that matches how slab work actually moves.

Read what it needs →

We do this for one shop per city.

Website, ads, lead board and AI backup, run for you. First month: 20 leads or you don't pay.

Book a call →